1. What are the hours and days of operation for the site?
The online site is in operation 7 days a week, 24 hours per day.

2. How current is the information on the Registry?
See "How Accurate and Timely is the Registry?"

3. Where is Corporate Registry located?
Our address is as follows:

4. What are the hours of the Corporate Registry?
The office is open Monday to Friday from 8:15 a.m. to 5:00 p.m.

5. How do I get forms and information kits?
A number of forms and information kits are available on the Service New Brunswick Internet site under "Forms, Info and Service Packages" and "Frequently Requested Forms". We will continue to add more forms to this site.

You can request forms and information kits by mail, phone or fax to Corporate Registry.

The following information kits are also available at major Service New Brunswick Centres and the Canada/New Brunswick Business Service Centre:

• Incorporation of a Business Corporation
• Registration of a Partnership
• Registration of a Business Name
• Incorporation of Not-For-Profit Company

6. Where do I send the completed forms?
The completed forms and any applicable fees should be mailed to:

Service New Brunswick
Corporate Registry
PO Box 1998
Fredericton, NB
E3B 5G4

7. Can I file documents Online?
Yes, you can do the following online:

8. What other things can I do Online?
In relation to Corporate Registry services and products, you can view and print out a number of our information kits and forms. See "Forms, Info and Service Packages" and "Frequently Requested Forms" on the Service New Brunswick site.

9. Why can't I find a business on the Registry?
Not all businesses are required to register on the Registry. See "What does the Registry Consist of?"

You may wish to review "What is a Keyword search? How does one do a Keyword Search?" See the Helpful Hints section.

10. Where can I get more information on the business?
The Corporate Registry contains information on businesses that are incorporated/registered under one or more Acts administered by the Registry. (See "What does the Registry Consist of").

Information set out is an extracted portion of the Registry's database. You may wish to examine copies of the documents on file. Copies and certified copies of documents are available from the Branch at a cost of $10 and $20 respectively.

11. I want to order copies or a Certificate of Status?
Please send your written request to Corporate Registry. Please identify the particular business by its proper legal name and reference number. For copies/certified copies, please identify the document you wish to have a copy of, e.g. Certificate of Incorporation.

The fees are as follows:

• Copy - $10
• Certified Copy - $20
• Certificate of Status - $20

12. The information about a particular business is not correct?
The Corporate Registry would appreciate being contacted by phone, fax or letter. Depending on your relationship with that business and what is not correct, steps will be taken to correct the information.

13. How do I bring my business up-to-date?
You will need to contact the Branch to obtain information on what the outstanding annual return obligations are. They may be in relation to filing an annual return and/or non-payment of the filing fee.

14. There is a business which has a similar name to my business name?
If you view the other name is too similar to the name of your business, please write a letter to the Director of the Corporate Registry.

The Director will review your correspondence and determine whether he should commence an investigation under the relevant Act. This could lead to a name hearing to determine whether one name is too similar to another name, and if so, to order a change in the name of the offending business.

Your letter should set out:

• the name of the two businesses
• the auditory and visual aspects of both names
• the nature of the business
• the customers and suppliers of the businesses
• incidents of confusion
• anything else of relevance.

15. My registration has not yet shown up on the Registry?
See "How Accurate and Timely is the Registry".

16. Do you have a fee schedule?
Yes. See "Schedule of Fees".

17. Do you have a list of name search firms?
Yes, the list is set out in the "Selecting a Proposed Name" kit.

18. Why do I need to provide additional information related to the Canada Customs and Revenue Agency Business Number?
New Brunswick and the Canada Customs and Revenue Agency (CCRA) have agreed to implement the CCRA Business Number (BN) as a common business identifier for businesses dealing with New Brunswick departments and agencies. Use of the BN will be phased in with other programs over the coming months as part of our efforts to provide improved service to the business community.